Nearby mechanic in 10 minutes
— flat tyre, fast repair, or towing, help is on the way.

Service nature: Roadbays provides referral/arrangement-based assistance. All services are subject to network feasibility, physical accessibility, local traffic, and severe weather conditions.

Goodwill Extension:If you do not request any assistance during the plan validity, Roadbays may, as a goodwill gesture and to maintain transparent long-term customer relationships, keep your membership active in our system for up to 10 years after the subscription end date. Important: This extension is purely a discretionary goodwill support and is not a contractual right or legally enforceable entitlement. Any assistance during this period remains subject to feasibility, eligibility, serviceability, and program conditions.

Mechanic in 10 Minutes:The phrase "Mechanic in 10 minutes" represents our aggressive target for rapid dispatch and our dedication to fast assistance. However, we cannot guarantee an exact arrival time. How fast help arrives depends on real-world factors including your exact location, city limits, traffic congestion, road conditions, and the current availability of our independent service partners in your zone.

Chargeable items: The membership covers the dispatch and labor limits. Consumables, spare parts, government penalties, tolls, actual fuel costs, and special salvage extraction equipment are strictly payable by the customer.

Adverse weather & Delays: In scenarios like floods or heavy rain, the primary focus is human safety; vehicle recovery services may face severe delays or be temporarily suspended and Response time may be impacted by traffic, location accessibility and other external conditions. If the vehicle is in a ditch/valley/inaccessible area, special salvage equipment may be arranged on chargeable basis; the program is not responsible for consequential damage during such extraction.

Right to refusal: Benefits may be terminated or refused without refund if false information is provided, or if the user displays abusive behavior towards our network partners.

Cancellation & Disputes: Plan cancellation is available within 7 days of purchase provided no services have been utilized. All legal disputes fall strictly under New Delhi jurisdiction.

Liability:Roadbays operates exclusively as a dispatch and facilitation platform connecting customers with independent roadside assistance professionals. Roadbays, its employees, and its affiliates are not liable for any direct, indirect, incidental, or consequential damages, loss of property, or vehicle damage that may occur during towing, on-spot repairs, maintenance, or any related activities. All physical services are rendered by independent third-party contractors. Therefore, any disputes, claims of damage, or issues regarding service quality remain strictly a matter between the client and the respective service provider.

Privacy Policy: Roadbays keeps all personal data confidential, sharing it with localized service partners strictly for active emergency service fulfillment. Inbound and outbound calls may be recorded for quality assurance and legal requirements.

Customer Declaration: By activating the Roadbays RSA Card, purchasing a plan, or requesting pay-per-use services, you confirm that you have read, understood, and accepted all program terms, limitations, and policies outlined on this website and communicated to me through the provided brochures and service documents.

You acknowledge that extra chargeable items (tolls, extra kilometers, consumables) are entirely borne by you on-site. You further represent that you are 18+ years of age and a legal resident of India.